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Delivery & freshness
Answer how products stay cold, how long deliveries take, and what happens if someone misses a handoff window.
FAQs
Fast answers before the order is placed
Use this page to reduce hesitation around delivery, freshness, freezing, order updates, substitutions, and payments.
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Freezing & storage
Explain how long products keep, what can be frozen, and the best way to thaw and re-store cuts.
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Orders & payments
Clarify order edits, cancellations, accepted payment methods, and how support handles issues quickly.